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telesals agent

Career Level Senior
Job Commitment Full-time
Experience 2-5 years
Education Bachelor’s degree
Expected Salary 0-2 000
Notice period 1 week
Visa Status Tourist
Current Company mtn cameroon
Nationality Not updated yet
Current Location UAE

Description

Personnel Information NAME : Tanyu Etienne lewoh Nationality: Cameroonian Marital Status: Single Languages:English Visa status: Visit Visa Contact:0551945022 Email: Etiennelewoh@gmail.com POSTION APPLYING FOR : TELESALES EXECUTIVE OBJECTIVE: An experienced customer service and call center (telesales professional) with a solid track record within outbound business to business telesales. Possessing a strong commercial acumen and having a proven track record in closing deals over the telephone. Having an in-depth understanding the importance of customer service and recognizing the need to balance profitable growth with customer satisfaction. Currently looking to continue in a successful career in media sales as a tele sales executive. WORK EXPERIENCE COMPANY: CREDIT UNION DOUALA (2015- 2017) POISITION: TELESALES AGENT DUTIES AND RESPONSIBILITIES: Booking appointments for the Business Development Managers by making outbound cold calls daily, promoting the company, their products and the benefit of the industry. •Selling a range of products and services, to both new and existing clients. •Making outbound telesales calls. •Conveying technical information to customers. •Closing sales and making plans to gain repeat business. •Attending tradeshows & industry events. •Performing administrative duties. •Using the latest sales software. •Booking appointments for sales representatives to visit potential customers. •Using Word & Excel to write reports WORK EXPERIENCE: COMPANY: MTN (MOBILE TELEPHONE NETWORK) CAMEROON POSITION: TELESALES REPRESENTATIVE 2012-2014 DUTIES AND RESPONSIBILITIES: Booking appointments for the Business Development Managers by making outbound cold calls daily, promoting the company, their products and the benefit of the industry. •Selling a range of products and services, to both new and existing clients. •Working on high quality appointment setting campaigns. •Making outbound telesales calls. •Conveying technical information to customers. •Closing sales and making plans to gain repeat business. •Attending tradeshows & industry events. •Performing administrative duties. •Using the latest sales software. •Booking appointments for sales representatives to visit potential customers. •Using Word & Excel to write reports COMPANY :NESTLE CAMEROON POSITION: PROMOTER 2010-2012 DUTIES AND RESPONSIBILITIES: • Forwards information by receiving and distributing communications, collecting and mailing correspondence, copying information. • Follow up database provided by company and make sure i present products in a pleasing manner that will convince customers to purchase • Maintains office schedule by picking-up and delivering items. • Answered calls and respond to emails • Handled customer inquiries both telephonically and by email. • Researched required information using available resources. • Managed and resolved customer complaints. • Provided customers with product and service information • Entered new customer information into system • Served customers by backing-up receptionist; answering questions; forwarding messages; confirming customer orders; keeping customers informed of order status. • Updated job knowledge by participating in educational opportunities. • Enhanced organization reputation by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job ccomplishments. EDUCATIONAL BACKGROUND: • Diploma in Business Management • GCE Advance level • GCE Ordinary level REFERENCE: TO BE PROVIDED UPON REQUEST

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Bur Dubai, Dubai, UAE

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